Frequently Asked Questions


General

It’s our aim to connect our members and lunchtime is the perfect time to do this. With laptops down for lunch, it gives the opportunity for us to catch up with friends and your fellow members. If you need to use your laptop during this time, we have other spaces available on the 3rd floor.

We ask that all extended guestlist requests are submitted through mayfairreservations@allbright.co before turning u to the club. Depending on how busy the club is, we will judge if we are able to approve the request. We also have our private rooms available on the 1st floor which are available for hire.

At AllBright, we provide a fantastic food and drink menu and encourage members to order from the club. Also, due to health and safety reasons, we cannot allow outside food and drink into the club. We kindly ask that members inform their guests of this before arriving at AllBright. Thank you.

To book an hour time slot, free of charge, please speak to reception. If you find that a booth has not been reserved and is available, feel free to use it! We kindly ask that you use the phonebooths for a maximum of an hour to allow other members usage.

As it currently stands, we’re not able to assign credit to your membership account. Any items bought in house should be paid for at the end of your visit.

At times, we put a cap on specific events due to space or equipment limitations. If an event displays the ‘Sold out’ sign, check with mayfairreservations@allbright.co who can double check with the events team. We will always try our best to get you into your chosen event.

If you’re having any problems with the AllBright app, send an email to digital@allbright.co who can help with this. This may require a delete and re-download of the app itself.

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